Artificial Grass Warranty Questions

You can find our warranty information for all products on our website: https://www.globalsynturf.com/artificial-grass-specifications-specs, once you are on this page, simply click on the product you will see all information related to that particular product including all testing certificates and warranty. For further questions, please feel free to call us at 877 796 8873 or email us at [email protected], thank you.

Under normal weather conditions and usage, our artificial grass products will definitely last 15 years if not longer. To find out the details about our 15 years limited warranty, please visit this link: https://www.globalsynturf.com/artificial-grass-specifications-specs. To register your product warranty or for any other questions, please feel free to call us at 877 796 8873 or email us at [email protected], thank you.

Yes, our artificial ivy is totally different type of products compared with artificial grass, therefore, the warranty on both products are different. To learn more details about our artificial ivy products and it’s warranty, please visit this page on our website: https://www.globalsynturf.com/catalog/artificial-boxwood, or feel free to call (877 796 8873)/email us at [email protected], thank you.

We offer the best warranties for all our artificial grass products including putting greens in the industry. You can find the detailed warranty information for each of our product by visiting this link: https://www.globalsynturf.com/artificial-grass-specifications-specs. Once you are on this page, simply click on the product, and all information related will show up for you to review. Please feel free to contact us by phone: 877 796 8873 or email: [email protected] if you have any other questions, thank you.

Color of artificial grass is covered by our 15 year warranty, therefore, the color of our turf will last at minimum of 15 years under normal weather conditions. We use the best anti-UV ingredients in the world so ensure the best and longest lasting colors and overall product integrity in the industry. Please let us know if you have any other questions by phone: 877 796 8873 or email: [email protected], thank you.

Unfortunately our warranty won’t cover any disasters that destroy or damage the artificial grass. Our turf product warranty covers all manufacturing defects, to learn more, please visit our product specification page and click on any product and you will see the warranty page from the drop down menu in the window to the right of the product: https://www.globalsynturf.com/artificial-grass-specifications-specs. Please feel free to contact us if you have any other questions by phone: 877 796 8873, or email: [email protected], thank you.

Unfortunately the sun burn from glass reflections is not covered by our artificial grass product warranty. Most of experiences installers will help the end users to identify possible reflection or heating sources before designing and laying down the turf and able to help with preventions of such damages, such as tilting the windows and etc., please let us know if you have any further question by phone: 877 796 8873 or email: [email protected], thank you!

We carry two different type of weed barrier to be used with artificial grass installations. The cheaper version of the weed barrier has an eight year warranty and the 15 year warranty version cost a bit more. These weed barrier products are designed to be installed under the artificial turf so have minimal or none exposures to sun and tends to last a very long time. You can find the details of our weed barrier products at this link: https://www.globalsynturf.com/products/weed-barrier. If you have any other questions, please feel free to contact us by phone: 877 796 8873 or email: [email protected] or fill out this online form: https://www.globalsynturf.com/free-quote

Our artificial grass products are designed and engineered to last you a long time! We warranty our products for 15 years in general, under normal weather and usage, the lifespans can extend way beyond the warranty time period. Like solar panels, the upfront costs for artificial grass might be higher than real grass, but in the long run you will save tens of thousands dollars: average sized artificial turf installations will pay for itself within the first three or 4 years, then people will enjoy it for many years to go without worrying about any water bills or maintenance costs. Once people start using artificial grass, it is unimaginable to ever go back to real grass. Please feel free to contact us if you have any other questions or concerns by phone: 877 796 8873 or email: [email protected] or this online form: https://www.globalsynturf.com/free-quote

With my years of industry experiences, I can confidently tell you that our artificial grass lasts much longer than competitions’. We offer a 15 year warranty which you can find on this product specification page: https://www.globalsynturf.com/artificial-grass-specifications-specs

Our warranties are real and based on vigorous testings, not like many other companies who simply offer a longer warranty for marketing purpose only. As the most major brand of artificial grass industry, our products outlives competitions and you can have a peace of mind with our products. For any further questions, please feel free to reach us via phone, email or this online form: https://www.globalsynturf.com/free-quote