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Questions & Answers

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Answer - Discussions
2021-05-15T21:17:08+00:00

It will be very hard to tell without knowing the details. Critical numbers such as average daily hours of traffic, weather conditions, sunshine time, type of traffic are needed to make analysis and determinations of how long the artificial grass will last: if the turf is designed to last 20 years with an average of daily 2 hours traffics, theoretically it will last much less if twice traffic is given on the daily basis. So it will be helpful if you can let us know some detail data about the usage, weather conditions and traffic so we can provide more accurate feedback and make proper artificial grass recommendations. You can fill out this online form: https://www.globalsynturf.com/free-quote. Or call us at 877 796 8873 or email us at [email protected], thank you.

 
Answer - Discussions
2021-05-14T19:09:59+00:00

We offer free samples for both our artificial grass and ivy products through our local distributors or dealers. Please fill out this online form doe you sample inquiry: https://www.globalsynturf.com/free-quote, or give us a call at 877 796 8873 or email us at [email protected], thank you.

 
Answer - Discussions
2021-05-14T19:02:47+00:00

Absolutely, we actually strongly recommend to use carpet stretcher for artificial grass installations. The way and purpose of using a stretcher is the same as of using it for carpet installations. For detailed installation guide, please visit this link: https://www.globalsynturf.com/installation-guides. For any further questions or concerns, please feel free to call us at 877 796 8873 or email us at [email protected], thank you.

 
Answer - Discussions
2021-05-13T19:25:17+00:00

Under normal weather conditions and usage, our artificial grass products will definitely last 15 years if not longer. To find out the details about our 15 years limited warranty, please visit this link: https://www.globalsynturf.com/artificial-grass-specifications-specs. To register your product warranty or for any other questions, please feel free to call us at 877 796 8873 or email us at [email protected], thank you.

 
Answer - Discussions
2021-05-13T18:08:24+00:00

We don’t have physical turf product catalog for general public. All details and pictures/videos of our artificial grass and accessories are available on our website, we can send you all the links if you can let us specifically what you are looking for. You can reach us by phone: 877 796 8873 or email: [email protected], thank you.

 
Answer - Discussions
2021-05-12T18:39:22+00:00

Not really. Artificial grass does get hot during hot summer days, we always recommend to use TCool infills to help to bring the temperature down. With TCool infills, the turf temperature in a hot day can be reduced as much as 50 degrees F. To learn more about our TCool infills, please visit this link: https://www.globalsynturf.com/tcool-infill. For any further questions, please feel free to call us at 877 796 8873 or email us at [email protected], thank you.

 
Answer - Discussions
2021-05-12T18:32:53+00:00

Artificial ivy products won’t need any accessories besides installation related items such as zip ties which come with the ivys in the package box. Depending on the type of surfaces the ivy to be installed on, certain tools such as cutting knife and scissors and fasteners might be needed to finish up the installation. If you can let us know some details about your project by filling out this online form: https://www.globalsynturf.com/free-quote, we can certainly provide better guidelines and help. For any further questions, please feel free to call us at 877 796 8873 or email us at [email protected], thank you.

 
Answer - Discussions
2021-05-11T19:46:06+00:00

Not really. Actually our artificial Ivy products are very easy to install and ideal for DYI. All the boxes come with zip ties which to be used for installations and all the ivy panels are interconnected easily. Installation methods can vary depending on the surface, so if we know a bit more about what kind of surface you are planing to install the artificial ivy onto, we can provide better and more accurate recommendations. You can let us know the details by filling out this online form: https://www.globalsynturf.com/free-quote, or call us at 877 796 8873 or email us at [email protected], thank you.

 
Answer - Discussions
2021-05-11T19:39:42+00:00

We have several artificial grass products that priced to meet tight budget needs yet in excellent quality. It depends on where you will be ordering the turf from, inventories and availabilities might vary from regions to regions. So it will be the best for you to fill out this online form with your project descriptions and contact information so we can better assist you: https://www.globalsynturf.com/free-quote. For any further questions, you can always give us a call at 877 796 8873 or email us at [email protected], thank you.

 
Answer - Discussions
2021-05-10T21:40:14+00:00

Technically you can use any of our artificial grass product for your cats, they are all pets friendly and ideal for your cats. If you would like the softest turf possible, I will recommend our Cashmere series, you can go with either Cashmere-40, 52 or 70 depending on your budget and preference. To get samples or get connected with one of our local distributors/dealers, please fill out this online form: https://www.globalsynturf.com/free-quote, or call us at 877 796 8873 or email us at [email protected], thank you.

 
Answer - Discussions
2021-05-10T21:36:41+00:00
Well, our artificial ivy provide a lot of visual privacy but they are not necessarily blocking sounds. Our ivy has the highest coverage ratings at about 95% in the industry and people can see how much thicker and densier our products are comparing with other ivy products on on the market. But again, the ivy’s sound blocking function is very minimal. Please feel free to call us at 877 796 8873 or email us at [email protected] if you have any other questions, thank you.
 
Answer - Discussions
2021-05-09T18:40:53+00:00

The best way to get samples or get connected with one of our local distributors/dealers is to simply fill out this online form: https://www.globalsynturf.com/free-quote. Or give us a call at 877 796 8873 or email us at [email protected], thank you.

 
Answer - Discussions
2021-05-08T21:25:23+00:00

Artificial grass fibers have “memories” which makes it difficult to bring them up after years of consistent traffic or pressing. To avoid such flattened turf issues, the heavy traffic area grass needs to be attended (such as using a push broom or garden rake of power broom) when turf fibers starting to flat down. However, in your case, the flattening already happened, you can try a few things (repeating several times):

1. Brush the turf fibers to the opposite direction of its standing up, then put a piece of wood board over it and leave it for couple of days.

2. Use power broom or push broom to push the fibers to the correct direction, then add more infills.

3. Use power washer to force the fibers to face the right direction.

All above tries should be done in a relatively warm day with plenty of sun which will make the fibers soft and easy to work with you. Again, you will need to repeat these several times and the results will vary depending on how stubborn the fibers’ “memory” is. 

Please feel free to call us at 877 796 8873 or email us at [email protected] if you have any further questions, thank you.

 
Answer - Discussions
2021-05-08T19:59:37+00:00

Artificial grass is not harmful to any plants or items surrounded. I am not exactly sure what is your main concerns, however, if you can please let us know a bit more about your situation with some pictures by emailing us to [email protected], so we can assist you better, thank you.

 
Answer - Discussions
2021-05-07T19:26:47+00:00

We use exactly the same yarns for both Cashmere-40 and Cashmere-70 turf products. The two major differences between these two products are:

1. Faceweight: Cashmere-40’s faceweight is 40 oz per square yard, and Cashmere-70’s faceweight is 70 oz per square yard.

2. Pile height: CM-40’s pile height is 1-1/2”, and-70’s pile height is 2”.

To find a local distributor/dealer to see or get some samples, please fill out this online form: https://www.globalsynturf.com/free-quote, or feel free to call us at 877 796 8873 or email us at [email protected], thank you.

 
Answer - Discussions
2021-05-07T18:55:16+00:00

I will always recommend Zeolite infills to be used on artificial grass for dogs. Zeolite is a natural mineral which can help to neutralize the dog smells and also provide the functions of turf infills. To learn more about Zeolite infills, please visit this link: https://www.globalsynturf.com/products/zeofill-organic-infill. For any other questions, please call us at 877 796 8873 or email us at [email protected], thank you.

 
Answer - Discussions
2021-05-06T19:52:19+00:00

There is no difference, synthetic grass and artificial grass are referring to the same type of products. Please feel free to let us know if you have any other questions by phone: 877 796 8773 or email: [email protected], thank you.

 
Answer - Discussions
2021-05-06T19:47:27+00:00

Absolutely! All the pictures in our gallery are GST products. If you like any of them in particular please email us the link at [email protected], and we will help you with any questions or concerns, thank you.

 
Answer - Discussions
2021-05-05T22:15:30+00:00

Artificial grass installation on rooftops can be complicated and tricky. There are a lot of questions to be answered before proper recommendations can be provided: what is the current roofing material? Is the roof flat? How big is the rooftop? How many stories high of the roof? Access to the rooftop for moving the materials? The best way to approach this is for you to fill out this online form: https://www.globalsynturf.com/free-quote, so one of our experts can discuss with you in details and provide good recommendations and guidelines, or you can call us at 877 796 8883 or email us at [email protected], thank you.

 
Answer - Discussions
2021-05-05T18:27:15+00:00

Not really. All our artificial turf products are perfectly good for both residential and commercial applications. If you would like to let us know about your project and so we can provide you with more recommendations, please fill out this online form: https://www.globalsynturf.com/free-quote, or give us a call at 877 796 8873 or email us at [email protected], thank you.

 

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Global Syn-Turf, Inc. is a leading manufacturer and wholesaler of high-quality artificial grass in the United States and Canada. The company offers an extensive selection of products for commercial and residential landscapes, playgrounds, sports athletic fields, municipalities, golf putting greens and pet areas. Global Syn-Turf, Inc. provides innovative, environmentally friendly synthetic turf systems which require little maintenance, no water, pesticides, or fertilizers through multiple company-owned distribution centers across the United States. The state-of-the-art artificial grass offers realism, drainage, performance, safety, and durability. Global Syn-Turf is the exclusive artificial grass partner of San Francisco 49ers.

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