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Questions & Answers

What is your question?
2020-05-26T23:16:56+00:00

Our artificial grass is absolutely safe for human and your pets, it won’t be a problem for your pets to play on it all day long. One caution I always give to all pet owners is that even though the artificial grass is perfectly safe to be walked and played on, they are made of plastic resins an not meant for chewing or eating or swallowing by people or pets. So if you would leave your pets playing on the artificial grass surface for a long time, please make sure that they won’t chew or eat artificial grass. Fur any further questions or concerns, please call, email or fill out this online form: https://www.globalsynturf.com/free-quote

 
Answer - Discussions
2020-05-26T18:50:50+00:00

We have the largest artificial grass inventory in the world! At any given time, we keep an inventory level at about 7-10 million square feet throughout our distribution centers nationwide. To put such inventory numbers into perspective, artificial grass we have on hand can cover 32 NFL fields twice! Some of our distributors/dealers also carry their own inventories to serve local markets, therefore you will have a peace of mind with availabilities of our artificial grass products, we always have every product in stock ready to go! Please contact us by phone, email of this online form for any further questions, thank you: https://www.globalsynturf.com/free-quote

 
2020-05-25T22:34:49+00:00

Artificial grass can cover as big as the area you wish. It is more like carpet which you can use to cover small rooms and also large commercial indoor facilities. Each artificial grass grass come in as a standard roll of 1500 sf or so, the bigger the area, the more rolls you will need. In reality, the so called biggest applications I have seen are huge playgrounds or arenas for outdoor events and sports fields, such applications will require about 100-200k sf.. There are also applications such as entire 18 hole golf course being built with artificial grass and putting greens which can be as big as 3 million square feet, but such applications have been rare. Most of residential or commercial landscape lawns’ sizes can be relatively small, averaging from 500 sf to 20,000 sf..

Please let us know if you have any further questions by phone, email and online form: https://www.globalsynturf.com/free-quote

 
2020-05-25T01:05:08+00:00

Saving water and saving money on the water bill are considered one the most important advantages artificial grass has over real grass. Besides that, it also saves costs on the maintenance part: artificial grass requires minimum maintenance if any, not like real grass lawns that you have to mow it frequently, plus adding fertilizers and use pesticides: all of which will cost you money. To me personally, not only the money savings is important, but also to eliminate the air pollutions from lawn mowers and stop contamination of our soil is even more critical: every one of us should try to protect our environment, by replacing real grass lawns with artificial grass, we definitely can contribute to the environment protection efforts, while saving a lot of money at the same time: a no brained decision.

Please feel free to contact us with any questions or concerns by phone, email on this online form: https://www.globalsynturf.com/free-quote

 
2020-05-23T18:56:19+00:00

Both S Balde and W Blade artificial grass are made with engineered fibers, and Global Syn-Turf is the pioneer of these engineered blade with the products named after them. If you take a closer look at the cross section of the fibers, you will see the clear S and W profiles. As finished products, they both share the following common advantages vs traditional flat fibers:

1. More resilient, standing up well 

2. With less shinny and plastic look, very natural appearance 

3. Durable and suitable for almost all type of applications

The main differences between these two products are that W Blade tends to reflect the heat better therefore it is less hot than S Blade; the S Blade has a bit a softer feel on touching than W Blade; and the color on S Blade simulate more natural grass but W Blade’s color is more fresh and vibrant.

For more professional consultations, please contact us by phone, email or this online form, thank you: https://www.globalsynturf.com/free-quote

 
2020-05-22T19:15:43+00:00

Global Syn-Turf is the company to pioneer engineered blades technology on the market! As you can see that we name our majority of products with the blade names. Ever since we introduced engineered blades, we have enjoyed a huge success with these revolutionary products, then like everything else, people started to copy and there are counterfeits on the market, but nothing is comparable to the real solid originals. What is engineered blade? We make the yarns in different shapes instead of simple flat and here are some key benefits of engineered blades:

1. They are more resilient, durable than flat fibers so your artificial grass lifespan get prolonged.

2. Engineered blades stands up better and less likely to be matted down easily. Even it gets matted down eventually, but much more longer before flat fibers do.

3. Shinny plastic looking has been a problem for artificial grass from day one of its birth, engineered blades reflecting light from different angles to make the overall appearance much more realistic.

You can find all our product lineups from this link and you will notice that all of our products come in with engineered blades, simply the best you can find on the market: https://www.globalsynturf.com/catalog/landscape-lawns

 
2020-05-22T17:33:30+00:00

Artificial grass doesn’t require much maintenance or cleaning. Normally people just broom off the leaves or debris on the turf surface. When it comes to cleaning, garden hose rinsing will do the job in most cases. However, if you would like to give a deep cleaning on your artificial turf, you can use regular soap: get a garden hose attached bottle from your local hardware store or online, put soap in it and attach it to the garden hose, rinse your turf! It is just that easy! The only think I will recommend is the general purpose soap for cleaning, you might try different cleaning products but please make sure not to use anything abrasive! Our artificial grass has very smooth yarns and not porous so things won’t be stuck on it easily, in most cases the soap will do the trick for you along with the water jet force of your garden hose. I think you can use none abrasive oil cleaners if you go grease on the turf without hurting it. To get connected with our experts on any other questions you might have, please call or email us, or fill out this online form: https://www.globalsynturf.com/free-quote

 
Answer - Discussions
2020-05-21T22:52:57+00:00

Generally speaking, under normal use, artificial putting greens last just as long as regular artificial grass. However, people might notice that artificial putting greens have a bit shorter warranty than regular grass, this is because some of the putting greens being used rather more heavily, especially when people stoke putters and clubs on the surface improperly which can damage the greens and shorten its lifespan. Please let us know if you have any further questions or concerns by phone, email or this online form: https://www.globalsynturf.com/free-quote

 
2020-05-21T18:12:01+00:00

This is a really good question and also technical! The Dtex is a measuring unit from the textile industry, it is the direct measurement of the yarn’s linear density by grams (0.035 oz) per 10 kilometers (6.2 miles). By that said, the higher the Dtex number the thicker of the yarns used for artificial grass, and therefore, it can be more expensive as more materials being used. High dtex yarns have higher standard requirements for manufacturing equipment and also make it not more difficult to produce turf with lower hourly outputs which can also be considered for higher production costs. 

There is no absolute industrial standard for Dtex values for artificial grass overall, manufacturers can make whatever type of yarns at their wish, but for consumers it is always good to have the knowledge about such technical terms and make good purchasing decisions. There are a lot of really cheap low Dtex products out on the market now days especially on the internet, the prices can be very attractive, but they barely made to be even grass in my opinion, nothing but green colored thin yarn be put together: I guess you get what you are paying for in such cases. Global Sy-Turf is the tip artificial grass manufacturer in the world, all our products designed and made to last a long time. In term of Dtex, measured by each stitch (which normally consists of 20 strings of individual yarns), our product’s Dtex starts from 9000 up to 18000! Law of physics, the thicker of the material, the better of the resilience and durability: it is all about quality! More importantly, even with the best products in the industry, our pricing is also extremely competitive through our distributors and dealers nationwide. Of course, it is a combination of different technical values to make a superior product and the Dtex valve of the yarns is just one of those contributes.

We offer free consultations on all artificial grass related questions and concerns, simply let us know by phone, email or this online form: https://www.globalsynturf.com/free-quote

 
Answer - Discussions
2020-05-20T21:08:44+00:00

UV testing on artificial grass is a very length process which is normally done at our factory. In order to achieve the results of having turf to withhold its color and integrity for 15 years, such product samples should be in a UV testing chamber for at least 4-6 month. We have multiple of such UV testing chambers in our factory, and we conduct UV testing on all of our products: We test every production run of yarns and every production run on finished product, I mean EVERY single product run will be tested! We have the most stringent and vigorous testing procedures in the entire industry to ensure our product qualities to be the simple best on the market. In such a UV testing chamber, accelerated UV to simulate the sunlight will be produced, also we set the environment of the chamber with other weather patterns such as fogs, moistures and rains on a preferred interval of time, so the results of testing on all our artificial grass product can be as close as to reality. Such thorough testing provide us a perfect trace on all the products out there should any problem occurs: we know exactly what production batch, the testing results, in turn to trace down the production lines finding about materials mix, crews working on such production and therefore to identify the cause of the problems and so to solve them. In another word, such UV testing will not only ensure our turf products’ top qualities but also a tool for ourselves to enhance our production and quality control process.

Please feel free to reach us via phone, email or this online form if you have any further questions or comments: https://www.globalsynturf.com/free-quote

 
Answer - Discussions
2020-05-20T18:56:32+00:00

Our artificial grass has a 15 year limited warranty to cover color fades. Under normal usage and weather conditions, your turf will last at least 15 years if not longer. We design and manufacture our artificial grass products with anti-UV in mind, all of our products on the market come with strong anti-UV ingredients which make it tough to fight against sunlights and keep color from fading. But please be aware that some extremely hot areas with prolonged sunshine time and being persistently hot, the anti-UV functions of artificial grass can vary, you can review our warranty provisions at this link for each of our products to get detailed ideas on certain extreme situations: https://www.globalsynturf.com/artificial-grass-specifications-specs

We offer free consultations on any questions or concerns you might have, please feel free to contact us by phone, email or this online form: https://www.globalsynturf.com/free-quote

 
2020-05-20T00:01:42+00:00

The stitch counts for artificial grass is a technical term which measures how many stitches of fibers per square meter: such term only apply for turf that made by using tufting machines. The more of the stitch counts of an artificial grass, the thicker is the product, meaning more fibers. The stitch count is determined by the gauge and stitch rates of the grass: the gauge the distance between the two rolls of stitching lines next to each other, very common gauges are 3/16”, 1/4”, 3/8”, 1/2”, 5/8” and 3/4”; the stitch rate is how many stitches per 4”, normally starting at 10 go all the way to 20 on regular grass and to 40 for artificial putting greens. So the higher of the stitch count, the closer the fibers which make the artificial fuller, thicker (or more dense). While it not necessarily more expensive for higher stitch count products if the fiber being short. In another word, the combination of higher stitch count and taller fibers will definitely be using more materials and slower to make which certainly make such product more expensive. 

Please feel free to reach out to us for any other questions or concerns by phone, email or this online form, we are here to help: https://www.globalsynturf.com/free-quote

 
2020-05-19T21:05:18+00:00

First of all, we don’t sell directly to the general public, and all our distributors/dealers have their own exchange or return policies. A lot of artificial grass orders are custom cuts, and I personally don’t think customized cuts can be exchanged. If the orders are full rolls, it might be exchangeable but some dealers might charge a restocking fee for returns. My advice is always to take extra time getting samples and making good decisions before committing any purchases to avoid exchanges or returns. Artificial grass is bulky and heavy which cost a lot manpower to deal with and the shipping cost can be expensive as well. Please let us know if you have any further questions by phone, email or this online form, thank you: https://www.globalsynturf.com/free-quote

 
Answer - Discussions
2020-05-18T20:31:26+00:00

It is the law of physics, the more of the wear and tear, the less of the lifespan of artificial grass, there is no question about it. Artificial grass made for sports or other heavily used applications should be more durable with the designs for such applications in mind. The fibers are thicker and more resilient. In the sports artificial grass world, most of the products are warranted by time of play or usage, the lifespan on an artificial turf surface being played on 24/7 will last much shorter than that of being played on 1-2 hours a day. So there is no absolute answer to your question, it is all depends on the average daily usage time of artificial grass surface also what specifically the wears and tears are. You will find that all the warranties on the sports applications will specify at what activists with what length of the playing time in certain intervals (day, week or month), and your grass will last how long. Very typical in the sports field world, an artificial grass will last at least 5-8 years with playing time of a few hours a day. Again, such averages can change due to the product designs, product costs along with other factors such as weather and maintenance. We will be more than happy to discuss further on details regarding your project and provide better estimates and guidelines, please feel free to contact us via phone, email or this online form to get connected with a GST expert: https://www.globalsynturf.com/free-quote

 
2020-05-18T17:55:11+00:00

Yes, like any surfaces with frost or thin layer of ice, artificial grass can be slippery in such conditions. You need to be very cautious waking on the turf surface in such conditions. Artificial grass is essentially a plastic product and it gets a bit harder in cold conditions, with ice on it, you simply won’t be able to avoid the slippery situation. Please feel free to contact us for any further questions or concerns via phone, email or this online form: https://www.globalsynturf.com/free-quote

 
Answer - Discussions
2020-05-17T22:31:43+00:00

In my opinion, both sizes nails will work just fine. However, I do see in reality most people will go with 6” nails as the price differences between the 4” and 6” are marginal and theoretically the longer nails will provide better holdings. There are also two different types of nails you can choose from: regular steel  and galvanized. The main difference regular steel and galvanized nails is that steel nails will rust and galvanized nails won’t. Most people will ask the question: is rust of nails a good thing for artificial grass installations? The answer is probably not. I have found that when the steel nails getting rusted a bit, it holds the turf in place remarkably strong, and if installed with regular length grass, such rusting never even noticeable. For most installers, they might prefer to galvanized, not necessarily because it won’t rust, more important to them is that galvanized nails are sharper and easier to drive into the artificial grass and sub base which makes installation process more efficient and faster. You can find more detailed information regarding different nails at this link: https://www.globalsynturf.com/hardware

please feel free to contact us for any other questions by phone, email or this online form: https://www.globalsynturf.com/free-quote

 
Answer - Discussions
2020-05-16T22:11:16+00:00
Artificial grass is very much like carpet, it comes in certain width and length rolled up, when you open the roll, you got a rectangular or square piece. However, your application shape can be different so you might need to piece the turf together, cut them off to fit. By that said, you will almost definitely have leftovers. If you have bigger pieces left, you can cut them into door mats or dog runs or cover small patio areas. If your leftovers are too small, the scraps become useless. I will always suggest you to keep some decent sized leftovers for any possible future repairs if ever needed, so you don’t have to struggle to find a matching piece. Please feel free to contact us for any other questions you may have by phone, email or this online form: https://www.globalsynturf.com/free-quote
 
Answer - Discussions
2020-05-16T02:45:25+00:00

You should be able to reinstall the artificial grass by moving it from one location to another. Artificial grass is just like carpet:

1. Make sure the area you move to is smaller than the from area so your original piece is big enough to cover the new area.

2. You need to know how the initial installation was done so you know what to remove such as nails or infills: when you are removing the turf you don’t damage it.

3. You need to follow the installation guide when reinstalling the turf: https://www.globalsynturf.com/installation-guides

4. Here is a very useful link for all installation related short videos on YouTube: https://www.youtube.com/channel/UCfhiMWU7Avyvd594wAqCt_g

if you need further help, you can always reach us via phone, email or this online form: https://www.globalsynturf.com/free-quote

 
Answer - Discussions
2020-05-15T17:46:16+00:00

There is a big difference between woven back and regular back: The woven back is actually just the grass fibers knitted together, then apply glue coating on them to hold fibers in place; regular artificial grass backing is layers of Polypropylene cloth on which fibers being tufted, then glue coating to be applied on. So Technically they are two totally differently types of production procedures: Knitted vs Tufted, normal people only see the differences on the backing part and not knowing the two products are actually made differently. Knitting is an old way of making carpet, the production rate is super low, as far as I am aware of that the machines are using to make artificial grass on today’s market are at least 30 years old which is the main reason the pricing for such products is really high, not necessarily a better products but just time consuming to make them. Knitted artificial grass has full permeability which is the only selling point for such product, however in reality, tufted artificial grass can drain just as well. Tufting is the new technology to make artificial grass and productions can be way faster and efficient than knitting, and tufting is the trend of today’s industry. 

As far as installation goes, knitted artificial grass is much harder to install, as it doesn’t have a solid backing, the entire product are wavy, flimsy as a piece of cloth. When it comes to installing it, a lot of holding and stretching have to be done to ensure the results, otherwise the turf surface will look like a piece of soft cloth with wrinkles all over it. Therefore, knitted artificial grass is not only costly to made but also much more expensive to install. Again the only selling point of such old knitted artificial grass is its full permeability which in my mind is just a marketing approach than actual functionality.

Please feel free to contact us via phone, email or this online form for any further questions or concerns: https://www.globalsynturf.com/free-quote

 
Answer - Discussions
2020-05-14T22:16:50+00:00

Our Pet Turf artificial grass can drain up to 120 inches per hour which is a bout 10 times of downpours of a category 5 hurricane! Actually all of our turf can drain super well and whatever the water pour, Pet Turf’s capacity simply doubles that. One point people need to be aware is that your artificial grass drains as well as your base. Regardless the excellent drainage capacity of your Pet Turf, if you don’t build your sub base correctly, you will never achieve the ultimate results. There is a saying in the turf industry: your grass is as good as its base gets”. We need to look at artificial grass and it’s installations as “system”, not the grass product alone. With a good system done properly, your artificial grass will perform at its best, same theory applies to Pet Turf and its drainage capacity. You can find a lot of installation tips on our website along with primary guidelines. Also, a lot of interesting shot video clips about artificial grass installations can be found on this YouTube channel: https://www.youtube.com/channel/UCfhiMWU7Avyvd594wAqCt_g

As always, please feel free to contact us by phone, email or this online form for any other questions you might have: https://www.globalsynturf.com/free-quote

 

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Global Syn-Turf, Inc. is a leading manufacturer and wholesaler of high-quality artificial grass in the United States and Canada. The company offers an extensive selection of products for commercial and residential landscapes, playgrounds, sports athletic fields, municipalities, golf putting greens and pet areas. Global Syn-Turf, Inc. provides innovative, environmentally friendly synthetic turf systems which require little maintenance, no water, pesticides, or fertilizers through multiple company-owned distribution centers across the United States. The state-of-the-art artificial grass offers realism, drainage, performance, safety, and durability. Global Syn-Turf is the exclusive artificial grass partner of San Francisco 49ers.

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